Reference

Privacy Policy for Your Account

Your DANA, OVO, GoPay and QRIS wallet records, account checks, and device sessions are covered in this Privacy Policy before you open your account.

Account dataWallet recordsCookie choicesSecurity checks
lalabet Privacy Policy for Your Account
PRIVACY HELP

Contact Paths for Privacy Requests

Fast privacy help starts with the channel you already use for your account. Our support team is available daily from 09:00 to 23:00 WIB through live chat, account inbox, and email. For privacy requests, we ask you to include your account email, registered mobile number, payment rail involved, and the date range you want us to check.

Team online

Live chat

Use live chat from the account menu when you need a privacy status check. We may ask for the last login device and whether the record relates to DANA, OVO, GoPay or QRIS.

Email request

Send privacy requests by email when you need a written trail. Include your account email, mobile number, and the specific data you want changed, exported, or removed from our active records.

Account inbox

Open the account inbox after login for requests tied to security, cookies, or payment records. This path lets us confirm the request inside the same account before any data change is made.

DATA PRACTICE

Privacy Controls Around Wallet Use

Privacy protection is built into the account flow rather than added after you start. We separate wallet records from gameplay logs, limit staff access by role, and keep request handling inside channels…

Account setup

When you open an account, we collect the details needed to identify your profile, secure login, and send service messages. We do not use your account email for unrelated outreach without a clear opt-in choice.

Payment records

DANA, OVO, GoPay and QRIS activity creates payment references, timestamps, and status records. We use those records to match deposits, check withdrawals, resolve wallet questions, and answer privacy requests tied to money movement.

Device signals

Your browser, IP range, device type, and session timing help us detect unusual access. If a login looks different, we may ask for extra confirmation before showing wallet or account-change options.

Cookie settings

Cookies keep you signed in, remember language choices, and help us measure page errors. You can clear cookies in your browser settings, although doing that may sign you out of the account.

Activity records

Game activity such as Baccarat, Lucky Twins, League of Legends, Crash Games, Bingo, and Royal Fishing may create session logs. We use those logs for account history, dispute checks, and security tracing.

Retention requests

We keep records only as long as needed for account operation, payment checks, security, support, and legal duties. When you ask for removal, we confirm your identity and explain which records can be changed.

Privacy Questions Before You Join

These answers focus on the privacy steps you are most likely to need before and after opening an account. We cover what data is collected, how wallet records are used, how cookies behave on mobile, and how you can ask for changes through verified channels.

We collect account details such as your name field, email, mobile number, login credentials, device signals, and service messages. We use them to create your account, protect access, and answer privacy requests through verified channels.

We store payment references, timestamps, wallet status, and related account IDs for DANA, OVO, GoPay and QRIS activity. Those records help us match deposits, check withdrawals, investigate mismatches, and respond to data requests.

Yes. Contact us through live chat, email, or account inbox with the exact field you want corrected. We confirm the request against your account email or mobile number before changing active records.

Cookies remember your session, language preference, and basic page performance data. If you clear cookies in your browser, you may need to log in again before viewing wallet records or sending account requests.

Only staff assigned to account, wallet, security, or support tasks can access the records needed for your request. Access is role-based, and request handling stays inside channels we can verify.

You can ask for a copy of account records linked to your profile, subject to verification and duties that apply where local law permits. We may separate payment, login, and support records for clarity.

We keep data for the period needed to run your account, match DANA, OVO, GoPay or QRIS records, resolve disputes, secure access, and meet legal duties. Removal requests are checked case by case.